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Apology and Notice Regarding Expired Pork Loin Ham

Apology and Notice Regarding Expired Pork Loin Ham

 

April 30, 2024

 

Dear valued guests

 

Thank you for your continued patronage.

 

It was recently discovered that the pork loin ham served at the breakfast buffet at Café Restaurant Le Temps in Hotel Granvia Kyoto on April 27, 2024, was an expired product.

 

We sincerely apologize to guests who consumed this product for the inconvenience caused. We have also confirmed with the manufacturer that it will have no effect on guests' health.

 

We will do our best to improve our quality control in order to prevent this from happening again. Thank you for your understanding and cooperation. 

 

Product

Pork loin ham, 60 slices (originally refrigerated then heated and served) 

 

Time and Place Served

Breakfast buffet on April 27, 2024

Café Restaurant Le Temps, Hotel Granvia Kyoto

 

Expiration Date of Product

April 26, 2024

 

Enquiries

Food and Beverage Department, Hotel Granvia Kyoto

Phone: 075-342-5549 (direct line)

Hours of operation: 10 am - 6 pm

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